Privacy Policy
Last updated: January 2026
At PRINT3D, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
Information You Provide
When you place an order or create an account, we collect:
- Contact information: Name, email address, phone number
- Shipping address: Street address, city, state, postal code
- Payment information: Processed securely through Stripe or Coinbase Commerce (we never store full card details)
- Account information: Email and authentication data when you create an account
Information We Automatically Collect
When you visit our site, we may automatically collect:
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and time spent on site
- Referral source
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and feedback
- Improve our products and website
- Prevent fraud and abuse
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Payment processors: Stripe and Coinbase Commerce to process payments securely
- Shipping carriers: To deliver your orders (e.g., USPS, UPS, FedEx via Pirate Ship)
- Email services: To send transactional emails about your orders
- Legal requirements: When required by law or to protect our rights
Data Security
We implement industry-standard security measures to protect your data:
- All data transmitted via HTTPS encryption
- Payment processing handled by PCI-compliant providers
- Database encryption at rest
- Regular security reviews and updates
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
Cookies
We use essential cookies to maintain your shopping cart and session. We do not use tracking cookies for advertising purposes. Third-party services (like payment processors) may use their own cookies.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email.
Contact Us
If you have questions about this privacy policy or your data, please contact us through our feedback form.